WHAT WE DO


Our Mission: Revolutionize The Used Mobile Devices Market

Our mission is to revolutionize the complex and fragmented used mobile devices market by raising the industry norms and bringing it more transparency.  Our technological investment, software expertise, advanced proprietary testing procedures and clear grading system have enabled us to create a new industry standard that 100% guarantees the quality and grading of each product sold. From our order processing tools to our product packaging, we have raised the industry bar for customer satisfaction.

We cover both the B2C and B2B markets, which have widely different specific needs but demand the same high quality standard.  Next Wireless's agile processes and sophisticated systems have enabled the company to quickly gain market share with both B2C and B2B clients by offering products that fit their requirements and specificities.

Technology Is At The Core of Our Mission and Corporate DNA

 

Information Systems

Continual investments in our internal information systems have enabled us to gain a real competitive advantage in the marketplace and to better serve our customers.

Testing Application

Next Wireless's internally developed testing application insures that each of our products are functional and in full working condition for resale according to the highest industry standards.

Pricing Algorithm

Our long experience in the mobile phone industry has led us to develop a sophisticated dynamic instant pricing algorithm that enables us to offer our customers the most competitive prices. 

Plugged In

Next Wireless' technology core was developed on an open source software environment making it easily compatible for us to work with our diverse base of global partners and customers.

How We Do It

Using Next Wireless' management team's long and successful track record in the mobile phone industry and meaningful capital investments in our technology, infrastructure and operations, we have developed the logistical processes to differentiate ourselves by being able to most efficiently source the best products from our worldwide network of suppliers, test thoroughly each product using our internally developed proprietary testing technology and trained staff to make sure all products meet our high-standards and grade each device according to our simplified cosmetic grading system.

Process Overview

Next Wireless purchases its products thru its global network of suppliers. Once the devices have been delivered to our warehouses, we test and prepare them for re-sale in an efficient and responsible manner. 

 

Testing

Every device we sell has been individually tested by a member of our specially trained team of testers.  Using our internally developed software application each testers go through a series of 28 specific tests to insure that each product meet our high-standards.

Grading

Our products are individually graded according to our transparent cosmetic grading system.  Each device is given an A-to-D quality grade to offer our customers the best match to their needs.

Packaging & Shipping

Each of our mobile device is carefully packed into our beautiful and strong packaging before being shipped. Once packed, our products are handled by our best-in-class delivery partners to ensure on-time deliveries.

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After-Sales & Guaranty

Our internally developed after-sales service and guaranty application is pre-installed on each device we sell.  This app gives the ability to our customers to check the phone's warranty details and contact us with any issues they might experience.

Proprietary Technology-Enhanced Processes

Diagnostic App

We internally developed our own diagnostic application that test 28 key functionalities to guarantee that each phone works perfectly. By doing so, we eliminate 20% of our purchased products that do not reach our standards of quality.

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Condition App

We track each single phone based on its unique IMEI and our testers take millions of pictures annually using our condition app in order to guarantee the highest quality and provide our customers with the most transparent process. 

Customer Support/Warranty App

This other internally developed app gives our customers the ability to easily check the phone's warranty details and contact us with any issues they might experience.

PHONE GRADING


Clear and Precise Grading

Our mission is to bring peace of mind and transparency to the often frustrating process of buying pre-owned mobile devices.  We know that the industry terms employed to describe used phones have led too many times to a sense of frustration when phones are purchased by customers.  With that goal in mind, we have heavily invested in creating a simplified and clear cosmetic grading system that precisely defines the condition of each device sold to make sure they meet the expectations of customers.

 
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PREMIUM (A)

Our "Premium" grade is the equivalent of the industry's "A" grade.

There are no visible signs of wear or scratches on the screen, corners, and/or the back of the device.  The phone also successfully passed our 28 steps testing process certifying its full functionality.

MEDIUM (B)

Our "Medium" grade is the equivalent of the industry's "B" grade.

There are minor signs of wear and almost invisible scratches on the screen, corners, and/or the back of the device. The phone also successfully passed our 28 steps testing process certifying its full functionality.

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BASIC (C)

Our "Basic" grade is the equivalent of the industry's "C" grade.

                                                    There are visible signs of wear and possibilities of slight scratches on the screen, corners, and/or the back of the device. However, the phone underwent all of our testing procedures and is fully functional.

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ECO (D)

Our "Eco" grade is the equivalent of the industry's "D" grade.

                                                    There are visible signs of wear and possibilities of deep scratches on the screen, corners, and/or the back of the device. However, the phone underwent all of our testing procedures and is fully functional.